Terms and Conditions

Welcome to Dandelion

These terms and conditions govern the access and use of our website, as well as the purchase of products offered through it. By accessing, browsing, or making a purchase, you agree to be bound by these terms. We recommend reading them carefully.

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1. General Information

  • The products offered include clothing, accessories, scented candles, makeup, and skincare products. We reserve the right to modify the content, prices, and availability without prior notice.
  • By placing an order, you confirm that you are at least 18 years old or have the supervision of an adult.

2. Purchase Process

  • The products offered include clothing, accessories, scented candles, makeup, and skincare products. We reserve the right to modify the content, prices, and availability without prior notice.
  • By placing an order, you confirm that you are at least 18 years old or have the supervision of an adult.

3. Payment Policies

  • credit/debit cards and other systems available on the site.
  • Payment must be confirmed before the order is processed for shipping.

4. Shipping and Delivery

  • We offer local and international shipping. Estimated times are detailed when placing the order.
  • We are not responsible for delays caused by courier services.

5. Intellectual Property Rights

  • All website content, including text, images, logos, and designs, is the property of Dandelion and is protected by intellectual property laws. Reproduction without prior authorization is prohibited.

6. Limitation of Liability

  • Dandelion is not responsible for damages arising from the use of the site or purchased products, except as provided by law.

7. Modifications

  • We reserve the right to update these terms and conditions. Changes will take effect upon publication on the website.

Return and Exchange Policies

1. General Information

  • We accept product exchanges provided they meet the conditions outlined below.
  • Requests must be made within 15 days of receiving the order.

2. Conditions for Exchanges

  • The product must be unused, in its original packaging, and with all tags attached.
  • For hygiene reasons, we do not accept returns or exchanges on makeup, personal care products, or opened scented candles.
  • For clothing or accessories, exchanges are accepted only if the product has manufacturing defects.

3. Request Process

  • Send an email to [] with your order number, product description, and reason for the exchange.
  • Once approved, you will receive instructions to return the product. Shipping costs are the responsibility of the customer, except in cases of defects or errors on our part.

4. Product Exchanges

  • We do not provide refunds. Instead, we offer an exchange for another item of the same value or a higher-priced item. If opting for a higher-priced item, the customer must cover the price difference.
  • Exchanges will be processed within 10-15 business days after receiving and approving the product.

5. Promotional Products

  • Products on promotion or discounted items are not eligible for exchanges, except in cases of defects.

Contact If you have any questions or need assistance, contact us at:

Thank you for choosing Dandelion. Our priority is to provide you with an exceptional shopping experience.

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